Distribution Supervisor II
Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.
We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.
About the Role: The Distribution Supervisor II is responsible for overseeing driver, fulfillment, and warehouse operations across the Cleveland, Pittsburgh, and Detroit markets (and any additional new markets as they are launched). In our start-up environment, every day brings something new. You will lead day-to-day operations to ensure accurate, efficient, and safe order fulfillment while maintaining high service standards. This includes overseeing hourly teams, coordinating inbound and outbound workflows, and ensuring productivity, quality, and safety expectations are consistently met.
You will manage driver training, supervision, badging, hiring, and performance, while monitoring key metrics and addressing operational challenges in real time, and will partner cross-functionally with Operations, Quality, and Logistics to support service level goals and continuous improvement efforts. The role also includes vehicle and facility oversight and maintenance in the South market, along with the ability to step into the field to cover routes, support load-outs, and resolve day-to-day operational needs. This position plays a key role in driving team performance, accountability, and expansion into new markets.
The typical shift for this position is Monday through Friday, 4am – 12pm, but will need flexibility to work nights, weekends, and holidays.
Location: 22795 Heslip Drive, Novi, MI 48375
What You’ll Do:
- Supervision of hourly employees, cross-docks, and vehicles
- Training, onboarding, coaching, and auditing performance of driver team
- Accept line-haul drop-offs of food ensuring safety/quality/cold chain are maintained and supervise the loadout of line-hauls to other markets
- Auditing all fulfillment operations monthly
- Delivery fleet maintenance
- Address all vehicle safety concerns immediately
- Schedule preventative maintenance
- Track maintenance intervals and costs
- Support Management in development of new SOPs and Team Training
- Support in design of clear, comprehensive SOPs that outline best practices for operational processes, ensuring they meet company standards and regulatory requirements
- Continuously refine and update SOPs, incorporating best practices and lessons learned to enhance operational efficiency and effectiveness
- Participate in annual and quarterly planning sessions, documenting initiatives and leading them to completion throughout the timeframe
- Fulfillment Safety Committee
- Serve as Fulfillment Employee Representative
- Participate in Fulfillment Safety Committee meetings and complete required tasks
- Implement any new changes to safety program and ensure current programs in compliance with Farmer’s Fridge Safety policies
- Oversee financial performance and fulfillment processes
- Develop and implement cost control strategies across delivery personnel, and within distribution facilities
- Identify areas for cost reduction without sacrificing quality or efficiency
- Ensure site level operation KPIs are successfully met
- Oversee site-level financial performance to ensure alignment with and achievement of budget targets.
- Cross-functional teamwork
- Field Tasks (cover a route, audits, hiring in new markets) when needed
- Audit upcoming fridges to ensure we have badging/access info and manage the fridge dry run process
- Airport Signatory and Driver Badging
What are we looking for you to have as a Distribution Supervisor II?
- 3-5 years of experience managing team members in an operations/warehouse setting across a dispersed territory
- High School Diploma or equivalent
- Enterprise Fleet Management experience is preferred
- Strong Interpersonal Skills
- Valid Driver’s License
- Knowledge of Google Suite of products and/or Microsoft Office, Zendesk, Slack, CMS, Asana, Bridge, Paycor, and Routific
- Ability to perform heavy physical work, including lifting up to 100 pounds occasionally and frequently lifting and/or carrying objects up to 50 pounds.
The base salary range for this role is $80,000 - $85,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.
In addition to base salary, this position is eligible for company performance-based bonuses and equity.
We provide a comprehensive benefits package, including:
- Medical, dental, and vision insurance (multiple plans available)
- 401(k) with immediate employer match vesting
- Paid time off (including vacation, sick leave, and holidays)
- Paid sabbatical after 5 years of service
- Employee discounts
- Employee Assistance Program (EAP)
Benefits at Farmer's Fridge:
In This Together - We stay connected, whether in person or virtually. We encourage business transparency through monthly town hall meetings and weekly financial updates. We set out to make the best product on the market and believe we’ve done it. We value your input in the new menu creation process. From regular tasting panels, where employees provide new menu feedback.
Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.
Never run on empty - Daily Farmer's Fridge meals and office snacks are just some of the offerings to make sure you aren't distracted by a growling stomach. Recharge with our paid sabbatical program after five years of service.
Innovate & Elevate - We're all teachers and learners. You'll grow and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.
Farmer’s Fridge Diversity Statement:
"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”
Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures