Pick-Pack Supervisor

Chicago, IL
Full Time
Operations
Manager/Supervisor

Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale.

About this Role:

The Pick Pack Supervisor oversees and is accountable for the safe, efficient, and timely execution of daily pick pack functions at our Chicago manufacturing plant. This hands-on role is expected to lead, mentor, and guide a team of hourly pick pack associates and temporary workers. You’ll actively engage with, lead, and grow a front-line workforce each day. This role reports directly to the Fulfillment Manager.

What You’ll Do:

  • Review daily demands and develop strategy for the team to execute
  • Lead team by delegating bay assignments, daily tasks, coaching and training team members
  • Review and print pick tickets through CMS, then organize and distribute ticket assignments
  • Monitor the operations of pick pack, assist in identifying inefficiencies and share solutions to optimize
  • Work directly with Chicago/Milwaukee Distribution team
  • Manages day to day employee relations with support from HR department
  • Ensures all GMPs are followed and adhere to Quality, Food Safety requirements
  • Assist Pick Pack team with their day to day tasks and function; including loading of trucks for line hauls
  • Monitor and analyze applicable metrics and report to Fulfillment Manager

What are we looking for in a Pick Pack Supervisor?

  • Mid-level industry experience, including  2 years at a supervisor level
  • Basic Google/Microsoft Suite Skills (Word Processing, Spreadsheets, Presentations) and ERP/WMS skills
  • Knowledge of food safety and GMP  standards is preferred. 
  • Effective Communicator: Can translate company goals into simple directives for front-line employees and connect frontline barriers to targets and effectively escalate to management 
  • Spanish competency and Forklift experience preferred

The base salary range for this role is $60,000 - $68,000. The base pay offered will be determined by factors such as experience, skills, training, certifications, education, and any applicable minimum wage requirements.

In addition to base salary, this position is eligible for company performance-based bonuses and equity.

We provide a comprehensive benefits package, including:

  • Medical, dental, and vision insurance (multiple plans available)
  • 401(k) with immediate employer match vesting
  • Paid time off (including vacation, sick leave, and holidays)
  • Paid sabbatical after 5 years of service
  • Employee discounts
  • Employee Assistance Program (EAP)

Benefits at Farmer's Fridge:

In This Together - We stay connected, whether in person or virtually. We encourage transparency through monthly town hall meetings and weekly financial updates. Participation ranges from sampling and providing feedback on the new menu items we’re coming up with in our test kitchen to contributing meaningfully to our DEIB committee. We enjoy cross-functional lunch & learns, social hours, and game nights but also respect that you have a life outside of work.

Happier Workdays - Each day at work should fill you with joy. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity; there's no hierarchy here when we're all swapping ideas.  

Never run on empty - Daily Farmer's Fridge meal, Thursday charcuterie, draft cold brew and beer, office snacks, and Friday happy hours are just some of the offerings to make sure you aren't distracted by a growling stomach.

Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your personal bottom line by participating in our 401(k) plan that includes a company match with immediate vesting.

Farmer’s Fridge Diversity Statement:

"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures

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