Head of Logistics and Distribution

CHICAGO, IL
Full Time
Logistics and Distribution
Executive

Farmer’s Fridge makes fruits and vegetables accessible and approachable for everyone. We offer a variety of fresh, healthy, ready-to-eat meals and snacks through our fresh food vending machines, wholesale partners, and our office pantry solution — providing chef-curated meals to customers within seconds. Today, we operate a network of Fridges and partner with clients nationwide in high-foot-traffic areas, such as airports, hospitals, universities, and large office buildings — where there is limited accessibility to fresh, healthy, grab-n-go options.

We care deeply about what we’re creating and aspire to make sure our customers feel that through every touchpoint. This shows up in many ways across the business. We are committed to prioritizing food safety, we are passionate about product quality, we value our employees, we champion the best idea no matter where it comes from, and we’re committed to making an overall positive impact as we scale. 

 

About this Role:

 

The Head of Distribution and Logistics at Farmer’s Fridge is responsible for overseeing the comprehensive distribution network, ensuring timely, accurate, and cost-efficient delivery to all Points of Distribution (PODs). This pivotal role involves managing the distribution organization, including drivers and logistics functions, to optimize and expand routing strategies for maximum efficiency. You will also oversee the installation and maintenance of fridges, manage cost centers, and ensure compliance with regulatory requirements. Partnering with leadership and the revenue team to drive growth and achieve market expansion, this role is critical in shaping the logistics landscape of the company. We seek a dynamic leader committed to operational excellence and innovation, ensuring Farmer’s Fridge delivers exceptional fresh food solutions efficiently and effectively.

 

What You’ll Do:

  • Market Distribution Oversight 
    • Ensure timely, accurate and cost-efficient delivery to all Points of Distribution (PODs).
    • Supervise all fulfillment and distribution activities to maintain efficiency and innovate on the process to improve cost structure and scale delivery capabilities.
    • Monitor market-specific distribution to ensure consistency and quality.
    • Manage all fulfillment and distribution cost centers, taking responsibility for cost targets and managing teams to achieve them.
    • Own the bottom of the supply chain, responsible for the product the moment it leaves the manufacturing plant until delivered to PODs
  • Driver and Team Management (35%)
    • Manage the distribution organization including market managers, logistics, lead drivers and 100+ drivers. 
    • Ensure compliance with safety and performance standards.
    • Implement training programs to improve driver skills and efficiency.
    • Monitor and address driver performance issues through management teams.
  • Logistics Functions
    • Oversee all logistics functions, including line hauls, middle mile, and final mile operations.
    • Optimize and expand routing strategies to improve delivery efficiency. 
    • Manage headcount based on capacity and routing optimization.
    • Coordinate with third-party logistics providers to optimize and expand operational capacity.
  • Fridge Operations
    • Oversee the installation of new fridges (vending machines) to ensure timely deployment.
    • Manage the maintenance of fridges to ensure optimal performance.
    • Manage fridge and spare parts inventory for efficient deployment and servicing. 
    • Coordinate with third-party maintenance and installation providers for efficient operations.
  • Cost Management 
    • Manage all fixed and variable costs related to Delivery and Fulfillment, including direct and fixed labor expenses.
    • Develop and monitor budgets to ensure cost-effective operations.
    • Implement cost-saving initiatives without compromising service quality.
    • Own the P&L for fulfillment 
  • Compliance and Process Optimization
    • Ensure compliance with all relevant regulatory requirements.
    • Create and implement scalable processes to support business growth.
    • Define operational guardrails to maintain high standards of service.
    • Develop strategies for expansion based on ROI analysis.
    • Continuously review and improve processes to enhance operational efficiency.
    • Build a data-centric culture and utilize metrics, OKRs, goals to drive strategic direction for org. 
  • Sales Partnership and Growth 
    • Partner with the sales team to enable growth and achieve as much of the Total Addressable Market (TAM) as possible.
    • Align logistics and distribution strategies with sales goals to support market expansion.
    • Collaborate on identifying and seizing new business opportunities.

Who You Are...

Education:

  • Bachelor’s degree in Operations, Supply Chain Management, Logistics, Business Administration, or a related field. A Master’s degree is preferred.

Experience:

  • Minimum of 10 years of experience in logistics, distribution, or supply chain management.
  • Proven experience in managing large-scale distribution networks and logistics operations.
  • Experience managing a cold chain in the food and beverage industry or a similar field is highly desirable.
  • Operations, fulfillment, consulting, and start-up experience desired 

Skills and Competencies:

  • Strong leadership and team management skills, with experience in managing managers and team leads.
  • Excellent analytical and problem-solving skills, with a focus on cost management and optimization.
  • Proficiency in logistics software and technology, including route optimization and tracking systems.
  • Ability to develop and implement scalable processes and strategies for business growth.
  • Exceptional verbal, written and presentation communication and collaboration skills, with the ability to partner effectively with cross-functional teams, including sales and operations.

Personal Attributes:

  • Strategic thinker with a vision for optimizing and expanding logistics operations.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
  • Results-driven with a focus on achieving KPIs and operational targets.
  • Adaptable and resilient, with the ability to thrive in a fast-paced and dynamic environment.

Certifications (Preferred):

  • Certification in supply chain management, Six Sigma, 5s, or logistics (e.g., APICS, CSCMP, or similar)

Farmer’s Fridge Diversity Statement:

"Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Farmer’s Fridge, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.”

Farmer’s Fridge is an equal-opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status, or any other characteristic protected by federal, state or local law. View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures

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